MENU
CHECK-IN
CHECK-OUT

BEST RATE GUARANTEE TERMS & CONDITIONS

Hotel Adagio will match any rate that you find on another website. If you find a lower rate on any other site, simply make your reservation on hoteladagiosf.com then call 800-228-8830 within 24 hours, tell us where you found a better rate and we will honor the lower rate on your reservation.

  • Rate must be for the same room type and time frame
  • Best Rate Guarantee violation claim must be made no later than 24 hours after reservation is made and at least 24 hours prior to arrival
  • Lower rate must be publicly available, viewable and bookable at the time when the Best Rate Guarantee violation claim is made
THE GUARANTEE DOES NOT APPLY TO THE FOLLOWING

Unpublished rates. Unpublished rates are rates not available to the general public. Rates not available to the general public include, but are not limited to:

  • Corporate discount rates
  • Group rates
  • Meeting rates
  • Any rates requiring membership in a club such as AAA rates or AARP rates, affinity program, or other organization where the rates are targeted toward a specific group of individuals and not intended for the general public
  • Direct mail solicitations
  • Electronic mail solicitations
  • Package rates that include the room and other components such as travel, car rental, entertainment and/or meals
  • Package or group add-on rates that extend the length of a stay
  • Rates negotiated for stays extending beyond 30 nights
  • Rates that are available on auction websites
  • Rates available on websites, such as Priceline and Hotwire, that do not disclose the hotel brand until the reservation is completed
  • Pre-paid rates that involve a voucher or other form of pre-paid certificates (including electronic vouchers and certificates)
  • Best Rate Guarantee is limited to the rental rate for the room and does not apply to taxes, gratuities, guest incidental charges, or other similar charges